Đánh giá thực 2026

Dear Govind, Thank you for leaving your review and share the issue you are experiencing. We are truly sorry to hear about the difficulties you have faced with your deposit and sincerely apologize for any inconvenience this has caused you. While most deposits are processed within minutes, we recognize that in rare cases, various issues with payment providers can create unexpected delays beyond our immediate control. We're constantly working to improve and optimize this process and sincerely regret that your payment wasn't credited automatically and requires manual crediting due to problems on the financial provider's side. We completely understand how important it is for you to have your funds credited promptly, and we want to reassure you that your case is being carefully handled and your funds are safe throughout the investigation process. As we can see, you have already provided the necessary information regarding the uncredited deposit in request #135716260 and it has been forwarded to the Financial Provider for further investigation. The investigation typically takes 1-5 business days, but in rare cases, it may take up to 14 days. Unfortunately, we're unable to expedite the process at this stage and It's necessary to wait for a response from the financial provider to sort out the situation. Please rest assured, we're in constant contact with them and are doing our best to resolve your case promptly. At the moment we haven’t received a response from the provider yet. Kindly await a response from our Finance Department within your current request, they will immediately get back to you as soon as they have any updates. Additionally, If you encounter any deposit issues in the future, for the swiftest assistance we recommend creating a new support request under the “Deposits” category and attaching all the required details. This will allow our Finance Department to investigate immediately and provide you with an update as soon as possible. We greatly value your patience and cooperation, and please rest assured that our team is doing everything possible to resolve your issue promptly. If you have any other questions, don't hesitate to contact us via the support request through the appropriate category on the platform or at support@pocketoption.com. Our team will be happy to assist you with everything you need. Best regards, Support Team